941-955-2737 service@ritefl.com

Contract Administrator

Careers

Contract Administrator

Job Description

RITE Technology’s Contract Administrator is critical in ensuring collaboration and cross-departmental efficiency. This position is integral to contributing to RITE’s effective use and adherence to industry standards and benchmarks. Excelling in this position will require detail-oriented, critical thinking ability amidst a fast-paced environment involving multiple departments and personnel. A strong desire to contribute to other people’s success is essential for this role. A person that is best suited for this role is someone who thrives on contributing to other people’s success. A true team player that knows that outward-facing positions require strong foundational support to optimize successful outcomes for the betterment of all parties.

Department: Administration

Reports To: CEO

General Description:
Work alongside RITE Technology’s team members to optimize the efficiency and accuracy of all internal administrative processes related to client contracts. This is an administrative role working with sales and operations team members managing transactions from post-sale to implementation. After the implementation the role transitions into a client contract liaison, providing ongoing support to clients regarding matters impacting their contracts with RITE.

Responsibilities:
The primary responsibilities are providing administrative support for the sales and operations teams to include:

  • Assist the sales team with historical information of current clients during pre-sales planning.
  • Assist sales with accurate completion of paperwork for all transactions moving to the implementation stage.
  • Review all legal and financial needs for each sale for accurate and efficient contract processing.
  • Negotiate costs for financing and end-of-lease return of assets.
  • Process sales within company management ERP (software).
  • Submit sales contract to finance partners for funding.
  • Conduct new client orientations post-sale to ensure that clear lines of communication and proper contract setup are done from the onset.
  • Primacy point of contact for equipment disposition and logistics.
  • Provide customers with legal documents and information as requested.
  • Provide monthly database reports as indicated for reconciliations and data management.

Skills and Requirements:

  • Detail oriented with expertise in math combined with high proficiency in Microsoft Excel.
  • Strong sense of urgency to finish tasks with the utmost accuracy and haste.
  • Tenacity to relentlessly drive programs, projects, and tasks to completion with excellence.
  • Enjoy working in a role where your success is derived from seeing other people succeed.
  • Processing and data entry skills supported by a strong desire for “task-oriented desk work”.
  • Willingness and ability to understand the critical need for “processes and documentation”.
  • Must possess the ability to problem solve and think outside the box.
  • Ability to question and discern whether what we do could be done better.
  • Ability to evaluate or assess an idea or situation and make quick decisions based on training and instinct.
  • Drawn to respond to the needs of others by offering cooperation and assistance aiding in better outcomes for all.

Qualifications:

  • Excellent verbal and written communication skills.
  • Task-oriented lover of people.
  • A strong background and or education that enables rapid proficiency in this role.
  • Driven and energized by being in a highly collaborative office environment.

Job Type: Full-time (M-F; 8 am – 5 pm)

Salary: $50,000 – $70,000 per year (DOE)

Benefits

  • 401(k)
  • Vision insurance
  • Dental insurance
  • Medical insurance
  • Disability insurance

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Sales Support & Leasing Coordinator

Careers

Sales Support & Leasing Coordinator

Job Description

RITE’s Sales Support & Leasing Coordinator is a crucial role ensuring cross-departmental efficiency. This position is integral to contributing to RITE’s effective use and adherence to industry standards and benchmarks. Excelling in this position will require critical-thinking ability amidst a fast-paced environment involving multiple departments & personnel. A strong desire to contribute to other people’s success is essential to this role.

Department: Administration

Reports To: Controller

General Description:
Work with the sales team using the CRM, sales leads, and any other method available to put together a prospect package for the sales team. Using the company operating system, process all sales documentation through the funding of the sale. Manage the CRM’s accuracy and reports.

Responsibilities:

  • Obtain pre-approvals for sales and, if needed, any legal or other documents necessary to approve a sale.
  • Assist the sales team with historical information of current clients.
  • Assist sales with completion of paperwork for sales processing.
  • Work with Sales Manager and sales staff on paperwork training.
  • Point-of-contact for equipment disposition in logistics.
  • Review all legal and financial needs for each sale to be completed.
  • Process sales with in-house software and leasing company.
  • Bill equipment and manage funding.
  • Negotiate better rates for sales and lease-return of equipment, with guidance of the Controller or President.
  • Provide customers with legal documents and information as requested.
  • Liaison between sales and leasing company.
  • On-boarding of clients once equipment is installed.
  • Provide monthly sales reports as indicated for reconciliations and data management.

Skills and Requirements:

  • Detail oriented.
  • Sense of urgency.
  • Enjoy working with a sales team and clients.
  • Processing and data-entry skills.
  • Ability to make calculations and balance multiple forms of leasing funding.
  • Clear understanding of established process and documentation used.
  • Ability to troubleshoot and think outside the box.

Job Type: Full-time (M-F; 8 am – 5 pm)

Salary: $30 per hour (DOE)

Benefits

  • 401(k)
  • Vision insurance
  • Dental insurance
  • Medical insurance
  • Disability insurance

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Field Service Technician – Sarasota

Careers

Field Service Technician – Sarasota

Job Description

Provide technical service and repairs equipment; also provides general training and instructions to customers as needed.

Department: Service

Reports To: Field Service Supervisor

Essential Duties and Responsibilities:

  • Must have excellent customer relations skills.
  • Perform service calls in the appropriate order with an emphasis on response times.
  • Input timely service call closeout information utilizing remote dispatch software.
  • Provide the sales department with sales tips, new sales leads, and customer upgrade opportunities in a timely manner.
  • Recruits new Field Service Representatives.
  • Attends and successfully completes manufacturer’s classes.
  • Ensure that the highest productivity is achieved.
  • Strive to maximize the customer up time.
  • Provides input in team meetings in a constructive manner.
  • Completes all required paperwork correctly and legibly.
  • Monitors and reconciles trunk-stock inventory (minimum of two (2) times annually).
  • Provides technical documentation to other Field Service Representatives to aid in their development.
  • Identifies technical and operational needs and submits ideas to the Field Service Supervisor on ways to improve productivity, customer satisfaction, and morale.
  • Maximize the utilization of laptop computers and cell phones in the field for field service efficiency.
  • Continuously possess a valid Florida Driver’s license, maintain a good driving record, and have reliable transportation with auto insurance in accordance with State law.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Candidate must:

  1. possess a valid Florida Driver’s License,
  2. maintain a good driving record,
  3. have reliable transportation with proof of vehicle insurance, and
  4. pass all pre-employment screenings.

Education/Experience:

  • Minimum Associate’s degree (A. A.) in Electronics Technology or one year of field experience
  • Minimum knowledge of color copy process; Sharp or Ricoh experience preferred.
  • Network Connectivity skills desired.

Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports; ability to speak effectively before groups of customers or employees of the company.

Math Ability: Basic ability to add, subtract, multiply, and divide.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, or diagram form.

Computer Skills: To perform this job successfully, an individual should have the ability to perform parts and technical research on a computer. The individual must be familiar with Internet use as much of the data is web-based.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to stand, sit, and walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, or crouch; talk and hear.
  • The employee must lift and/or move up to 50 pounds.
  • They must also be able to push and pull heavy weights on wheels.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
  • The employee must be able to operate a motor vehicle.
  • The employee is to have the ability to communicate, detect, converse with, discern, convey, express oneself, and can exchange accurate information.
  • The employee must be able to ascend and descend steps and stairs and be able to walk long distances from time to time.
  • Reasonable accommodations may be made to enable individuals with temporary disabilities to perform the essential functions. To help define what may be “reasonable” see examples below:
    • Temporary inability to lift 50 pounds
    • Temporary inability to push or pull heavy weight on wheels
    • Temporary inability to traverse stairs

Job Type: Full-time (M-F; 8 am – 5 pm)

Salary: $18.00 – $25.00 per hour (Based on Experience and Qualifications)

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Install Technician (MFP & AV)

Careers

Install Technician (MFP & AV)

Job Description

The primary duty of this position is set up equipment, deliver equipment, install equipment to include mounting and wiring of a variety of devices. These devices include, but are not limited to, copiers, printers, displays, microphones, speakers, processors, etc.

Department: Service

Reports To: Operations Manager

Essential Duties and Responsibilities:

  • Assemble and perform quality checks at the direction of the Shop Supervisor.
  • Complete required documentation for setup, install, delivery and pickup.
  • Under the direction of the Shop Supervisor perform installs on delivered equipment to include fax, print, and scan destinations.
  • Pre-inspect machines for delivery verifying that all accessories, supplies, power cords and power filters are present before loading.
  • Ensure that stair climber remains charged and ready for use with little notice.
  • Monitor tread life, oil change intervals, fluid levels for all company delivery vehicles.
  • Ensure that stair climber loaded when needed.
  • Ensure tools, rags and cleaners are on the truck for use in delivery.
  • Take extreme care when loading and packing machines in the truck.
  • Perform machine deliveries including assembly of machines to accessories.
  • Must be able to independently route themselves with a focus on efficiency and meeting deadlines in a safe manner.
  • Clean delivered machines upon delivery.
  • Route wires, cables, power filters and power cords using tie wraps to present a clean appearance at install.
  • When picking up a machine, collect any supplies that may remain and return to the Operations Manager.
  • Obtain required signatures for delivery validation.
  • Notify Director of Service of any vehicle maintenance that needs to be done.
  • Ensure that the truck returns with ¾ full tank or greater in preparation for the following days deliveries.
  • Ensure that the box area of the truck is swept and well organized. All blankets, corner protectors, and straps neat and organized.
  • Ensure that the cab area is clean and well organized. All trash cleared out, windows cleaned, interior cleaned and organized.
  • Ensure truck exterior is clean.
  • Perform local supply deliveries and others as instructed.
  • Monitor office garbage and empty as needed.
  • Perform meter collection as needed. Work with our Help Desk to deploy FM audit in situations where machines are networked.
  • Monitor on site toner levels at a few named accounts.
  • As time permits, assist Parts Manager with pulling supplies for supply orders with a focus on accuracy.
  • Prepare items for shipping with a focus on correct contact names and addresses.
  • Operate UPS and Fed Ex software as required
  • Able to perform inventory transactions, order fulfilment, and other e-automate functions as required.
  • Ability to back up Parts Manager in a limited capacity in his absence.
  • Other duties as assigned.

AV Responsibilities:

  • The primary job of AV technicians is to set up and install media equipment such as LCD projectors, speakers, TVs, video teleconferencing systems (VTC), microphones, speakers, video monitors, and cameras.
  • They also set up support AV tools like equipment racks.
  • Additionally, they complete electrical wiring, programming, and basic construction/assembly.
  • Possess a keen eye for detail.
  • Have a high level of physical fitness and the ability to lift heavy equipment.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Candidate must:

  1. possess a valid Florida Driver’s License,
  2. maintain a good driving record,
  3. have reliable transportation with proof of vehicle insurance, and
  4. pass all pre-employment screenings.

Education/Experience: Previous delivery experience, forklift experience, pallet jack, warehouse experience desired.

Language Ability: Ability to read and comprehend complex instructions, correspondence, and memos; ability to write correspondence; ability to effectively present information to customers or employees of the company.

Math Ability: Basic ability to add, subtract, multiply, and divide.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills: Individual should have knowledge of word processing software and inventory software. A working knowledge of Microsoft Excel is required.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Physical Demands: While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel or crouch; talk and hear. The employee is frequently required to stand, walk and sit, and must regularly lift and/or move up to 150 pounds. Specific vision abilities required by this job include close vision, peripheral vision and the ability to adjust focus and distinguish colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Experience:

  • Previous experience working as an AV technician, inclusive of performing mounting, testing of audio-visual equipment and fix issues related to video, audio, switching, and control systems.
  • Familiarity with computers and IP Networking Systems.
  • Experience with Creston, QSC, Shure, Poly, Barco

Job Type: Full-time (M-F; 8 am – 5 pm)

Salary: $30 per hour (DOE)

Benefits

  • 401(k)
  • Vision insurance
  • Dental insurance
  • Medical insurance
  • Disability insurance

Quick Apply